Ashford Designer Outlet is a well-known retail centre here in Kent that features a wide range of high-end and luxury brands. The outlet attracts a significant number of shoppers from the local area and beyond, creating a need for effective facilities management to ensure a pleasant, safe, and accessible environment for visitors.
Business Challenge:
Ashford Designer Outlet faced several challenges related to maintaining its premises during adverse weather conditions and periods of high footfall. The primary challenges included:
- Water management: The outlet needed a reliable water management system to ensure proper irrigation of its landscaped areas and outdoor spaces.
- Gritting services: During winter months, ensuring safe pedestrian and vehicular movement across the site became a priority. Gritting services were required to prevent accidents and maintain accessibility.
FGS Agri’s Solution:
FGS Agri proposed a comprehensive solution to address the Ashford Designer Outlet’s water management and gritting requirements:
- Regular watering of the outdoor spaces with our fleet of tankers (which are also available to hire).
- Timely gritting services during icy and snowy conditions to ensure safe movement for visitors and staff across the site.
- The watering and gritting schedule was tailored to Ashford Outlet’s operating hours.
FGS Agri’s watering and gritting services enhanced customer experience and improved safety around the site, promoting a positive environment for both visitors and staff.
